The full restoration process, step by step.
From first inspection through final walkthrough — here's exactly what happens when you restore your home with Midwest Building Exteriors.
- Step 01
Free Inspection & Damage Report
We perform a complimentary drone-assisted and ground inspection of your roof, siding, gutters, and windows. You receive a documented report with photos you can keep — whether you choose to file or not.
- Step 02
Insurance Claim Filing & Adjuster Meeting
If filing is the right call, we help you submit the claim and meet your insurance adjuster on-site to walk every elevation. Our Public Adjuster–trained team makes sure nothing legitimate gets missed.
- Step 03
Contract Signing & ACV (Actual Cash Value) Payment
Once your claim is approved, you'll sign a restoration contract with MBE. Your insurance company issues the first payment — the Actual Cash Value (ACV) check, which represents the depreciated value of the damaged property. This is endorsed and applied to the project.
- Step 04
Material Selection & Order
You'll meet with your project manager to choose colors, profiles, and any optional upgrades (Class 3 impact-rated shingles, ridge vents, ice-and-water shield, etc.). Materials are ordered and a delivery date is locked in.
- Step 05
Install Scheduling
We schedule your installation around weather and material lead times. You'll get a firm start date along with what to expect on the jobsite — protection of landscaping, vehicles, and outdoor furniture.
- Step 06
Installation & Quality Check
Our certified crews complete the install in one to three days for most residential roofs. A project manager performs an in-progress quality check and a post-install magnetic nail sweep of the entire property.
- Step 07
Supplements & Final Invoice
If we discover additional damage or code-required work during install (decking replacement, drip edge, etc.), we file a supplement with your insurance company. Once approved, the final invoice is generated reflecting the total approved claim, your deductible, and any upgrades you chose.
- Step 08
Final Payment, Depreciation Release & Lender Check
Your insurance company releases the depreciation (the difference between ACV and full Replacement Cost Value) after we provide proof of completion. If your mortgage company is named on the check (common for checks over a certain threshold), we'll guide you through the lender endorsement process so funds release without delay.
- Step 09
Final Walkthrough & Warranty Hand-off
Your project manager walks the completed project with you. You receive your manufacturer warranty paperwork plus our Lifetime Craftsmanship Warranty on all workmanship. We answer the phone — for the lifetime of your roof.